Chat or Text With Us
Connect instantly with our team through secure online chat or by text message — whichever you prefer.
You can also attach files (like your insurance card, photo ID, or medical documents) securely through the chat.
If you experience any difficulty logging in, please visit the patient portal, and once logged in, click the “Message Us” button at the bottom right of your screen to chat or upload documents securely.
Frequently Asked Questions
Yes. This chat is fully encrypted and HIPAA compliant. Your messages and attachments are transmitted securely and can only be viewed by authorized Garden OB/GYN staff involved in your care.
Your message goes directly to our clinical and support team at Garden OB/GYN. Depending on your question, it may be reviewed by nurses, medical assistants, or your provider’s coordinator.
Yes. You can securely attach files such as your insurance card, ID, lab results, or medical forms. All uploads are encrypted and stored safely in your patient record.
Our team typically responds within business hours the same day. Messages sent after hours are answered the next business day. For urgent matters, please call the office directly.
Yes. You can ask about results, refills, appointments, or general care questions. For new medical concerns or emergencies, please call or schedule an appointment instead.
Our text number does not support picture messages (MMS) or file attachments — including photos, videos, PDFs, or medical reports.
To share any documents or images, please use the secure chat upload feature on this page.
It’s encrypted and HIPAA compliant, ensuring your private health information stays protected.
